TOP CBD BEAUTY QUESTIONS

What is CBD?
CBD (cannabidiol) is an active, anti-inflammatory compound found in the hemp plant that is known to convey a feeling of relaxation and calm. When used topically, studies have shown decreased inflammation, redness and overall skin sensitivity.

What is Full Spectrum CBD?
Full Spectrum CBD includes all parts of the plant (cannabinoids, terpenes and fatty acids) and even a small amount of THC, which works more effectively than when each part is used on its own.

Why is CBD good for skincare?
According to studies, the antioxidant, nourishing omegas and essential fatty acids found in CBD are known to reduce the appearance of fine lines and wrinkles, calm inflammation and help optimize the skin barrier so skin is soothed, healthy-looking and glowy.

Can I use CBD skincare while pregnant and/or breastfeeding? 
We do not recommend using CBD skincare products while pregnant or breastfeeding.

There’s a lot of CBD beauty products out there! What makes True Botanicals’ CBD500 Luxury Face Oil different from others on the market?
We use Full Spectrum Organic CBD, which is highly effective as it includes all parts of the plant, and even a small amount of THC*. We have also incorporated Rosemary, Bergamot and Hemp Seed Oil to work synergistically with CBD to optimize the benefits on skin. We also source our CBD from a nutrient-dense regenerative farm which is better for your skin and more sustainable for the planet.

*THC: we formulate with the FDA allowable limit of 0.3% THC which can be validated on our certificate of analysis found here. The use of THC at this level has no psychoactive effects.

OUR SUSTAINABLY SOURCED INGREDIENTS

What kind of CBD does True Botanicals use?
Our CBD500 Luxury Face Oil contains Full Spectrum CBD sourced from Upstate New York. Full Spectrum CBD includes all parts of the plant (cannabinoids, terpenes and fatty acids) and even a small amount of THC, which works more effectively than when each part is used on its own.

Where is your CBD sourced from?
We source our CBD from Hudson Hemp (grown on Old Mudd Creek Farm in upstate New York). Hudson Hemp practices regenerative agriculture – farming that supports healthy soil, life and the planet. 

How much CBD is in the oil?
Approximately 500 mg per bottle.

HOW TO USE CBD BEAUTY

Does the CBD500 Luxury Face Oil work on all skin types?
Yes, this product is suitable for all skin types. Our formula helps to calm and soothe skin while reducing the appearance of redness.

How often can I/should I use it?
Daily on clean skin or mixed in with your Pure Radiance Oil or moisturizer morning and night.

Can I use this product if I use Retinol?
Yes - CBD500 Luxury Face Oil can be used alongside retinol to help provide soothing and hydrating support your skin needs.

Will I feel the effects of CBD or THC?
No. We formulate with the FDA allowable limit of 0.3% THC which can be validated on our certificate of analysis found here. The use of THC at this level has no psychoactive effects.

Can I ingest this CBD oil?
No. This face oil is not intended for use as an oral supplement and should only be used topically.

What is Proposition 65 and why is there a warning displayed?
Proposition 65 is a regulation in the state of California that requires businesses to inform Californians about exposures to certain substances and chemicals.

Proposition 65 requires that any product sold in California that may contain THC (even trace amounts) have a warning label displayed. As our CBD product may contain trace amounts of THC (not exceeding 0.3%), we are required to display the Proposition 65 warning label on our packaging, website and in stores. For more information visit https://p65warnings.ca.gov/

ORDERS & SHIPPING

Do I have to be 18 or over to purchase this product?
Yes, you must be 18 years or older to purchase this product.

What states can you ship CBD to?
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Will I get free shipping?
Yes, we offer Standard US Shipping. In the US, we also offer Express 2-Day and Overnight shipping in case you need it sooner. 

Can you subscribe to CBD oil?
No. CBD500 Luxury Face Oil is not available for subscriptions.

Why can’t I purchase CBD on TrueBotanicals.com? 
Due to state/country specific regulations on CBD, any/all CBD products must be purchased on cbd.truebotanicals.com.

Do you ship this product internationally?
Due to state/country specific regulations on CBD, we are unable to ship this product overseas.

Why can’t I purchase CBD on TrueBotanicals.com? 
Due to state/country specific regulations on CBD, any/all CBD products must be purchased on cbd.truebotanicals.com.

RETURNS

What’s your return policy?

We offer a 30-day guarantee on all of our products. If you’re unhappy with a product for any reason, please feel free to initiate a return at our returns center.

How do I make a gift exchange?

For gift exchanges, please contact our team directly at trueteam@truebotanicals.com.  

When can I expect a refund?

You can expect your refund to appear on your bank statement within 1-2 weeks, depending on your bank.